Welcome to Riiventra. These Terms & Conditions govern your use of our website, services, and any communication or engagement with our company. By accessing or using our website and services, you agree to be bound by these Terms & Conditions.
1. Use of Website
By using this website, you agree to use it only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.
2. Services
Riiventra provides services including but not limited to SaaS development, web application development, website development, eCommerce development, custom software solutions, and white-label development support.
All services are subject to project scope, timelines, pricing, and agreement terms discussed and approved before the start of the project.
3. Project Scope and Changes
Project requirements, features, deliverables, and timelines will be defined before work begins. Any additional work, scope changes, or revisions beyond the agreed scope may require additional time, cost, and approval.
4. Payments
Payment terms will be defined in the project proposal, invoice, or service agreement. Clients agree to make payments on time as per the agreed schedule.
Delayed payments may result in project delays, suspension of work, or delayed delivery until outstanding balances are cleared.
5. Client Responsibilities
Clients are responsible for providing:
- Accurate project information and requirements
- Content, images, credentials, and materials required for the project
- Timely feedback, approvals, and communication
Riiventra will not be responsible for delays caused by incomplete information, lack of response, or delayed approvals from the client side.
6. Intellectual Property
Unless otherwise agreed in writing, the final deliverables will be transferred to the client upon full payment of all dues. Riiventra retains the right to use general knowledge, skills, experience, and non-confidential work practices gained during the project.
Any third-party tools, plugins, frameworks, licenses, or assets used in the project remain subject to their respective ownership and license terms.
7. White-Label Services
For white-label development partnerships, Riiventra agrees to maintain confidentiality and work as a delivery partner under the partner agency’s direction, as mutually agreed.
8. Confidentiality
Both parties agree to keep confidential any non-public business, technical, or project information shared during the course of the engagement, unless disclosure is required by law or approved in writing.
9. Third-Party Services and Tools
Our services may involve the use of third-party platforms, hosting providers, payment gateways, APIs, plugins, or software tools. Riiventra is not responsible for downtime, changes, pricing updates, policy changes, or service issues caused by third-party providers.
10. Warranties and Limitations
We aim to deliver quality services and functional solutions based on the agreed scope. However, we do not guarantee uninterrupted availability of the website, third-party tools, hosting environments, or error-free operation in all conditions.
To the maximum extent permitted by law, Riiventra shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services.
11. Termination
Either party may terminate a project or service engagement subject to the terms defined in the applicable proposal or agreement. The client will remain responsible for payment for all work completed up to the termination date.
12. Refund Policy
Refunds, if any, will be handled according to the agreed project terms. Payments made for completed work, approved milestones, third-party purchases, or active service periods are generally non-refundable unless otherwise agreed in writing.
13. Website Content
All content on this website, including text, graphics, branding, design elements, and other materials, is the property of Riiventra unless otherwise stated. Unauthorized use, reproduction, or distribution is prohibited.
14. Changes to Terms
Riiventra may update these Terms & Conditions at any time. Updated versions will be posted on this page with the revised effective date.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of [Insert Jurisdiction], without regard to conflict of law principles.
16. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
Riiventra
Email: info@riiventra.com