Riiventra (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or contact us.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Company name
- Project details or inquiry information
Non-Personal Information
- Browser type
- Device information
- IP address
- Pages visited on our website
- Time spent on the website
- Referral source
2. How We Collect Information
We collect information when you:
- Fill out a contact form
- Request a quote or consultation
- Communicate with us by email, phone, or chat
- Subscribe to updates or newsletters
- Browse and interact with our website
3. How We Use Your Information
We may use your information to:
- Respond to inquiries and provide support
- Discuss your project requirements
- Deliver our services
- Improve our website and user experience
- Send business-related updates and communications
- Maintain security and prevent misuse of our website
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share information only in the following cases:
- With trusted service providers who help us operate our website or business
- When required by law or legal process
- To protect our rights, safety, or property
- In connection with a business transfer, merger, or acquisition
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and understand visitor behavior.
You can control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
7. Third-Party Services
Our website may include links to third-party websites, tools, or services. We are not responsible for the privacy practices or content of those third-party platforms. We encourage users to review their privacy policies separately.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
9. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict certain processing
- Withdraw consent where applicable
To make such a request, please contact us using the details below.
10. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. International Users
If you access our website from outside India, please note that your information may be processed and stored in countries where we or our service providers operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:
Riiventra
Email:info@riiventra.com